In some circumstances, it may be necessary for individuals to raise concerns about poor practice or abuse within an organisation. Sometimes doing so can take great courage, especially where organisational culture tolerates bad practice.
The whistle-blowing helpline for NHS staff has been extended to staff and employers in the social care sector from 1 January 2012. The helpline will operate on weekdays between 08.00 and 18.00 with an out-of-hours answering service available at weekends and on public holidays. A web-based service is also being developed. You can contact the helpline if you have concerns but are unsure how to raise them or simply want advice on best practice.
There is also a new number for the service, which encompasses all of the elements of the current helpline service and is free, independent and confidential - 08000 724 725.