'Blue lights and sirens; A Paramedic's perspective of caring for older people' - an interesting piece to read

mike stone 16/05/17 Dignity Champions forum

I read a piece by a paramedic, Duncan Robertson, yesterday - he pointed at it within Twitter. The piece 'Blue lights and sirens; A Paramedic's perspective of caring for older people' is at:

https://britishgeriatricssociety.wordpress.com/2016/07/20/blue-lights-and-sirens-a-paramedics-perspective-of-caring-for-older-people/

I joined Twitter a few weeks ago - trying to track down, and engage with, some 999 paramedics on Twitter is one of my current aims.

Duncan writes about the day-to-day life of paramedics, and he points out that the population - in other words the 'service users' - is becoming increasingly elderly. He also raises the question of how can these elderly patients best be served by 999: this question is hardly novel, because it is widely understood that taking 'the dying elderly' from home to hospital, is very often not a good thing to do. Correctly he stresses education. training and what I will call 'integration'.

I will slightly digress from 'my main thrust', and briefly discuss this, which he writes in his paper:

'... We are their [the/our patients'] advocates'

With whom, do 999 paramedics 'advocate' ?

You can't advocate 'with yourself' - advocating 'against the patient' seems to be a nonsense - so, who would the paramedics being 'advocating' against ?

The only other people present - unless 999 was called by a GP or nurse (and Duncan does state that 'Of the 1.15 m 999 calls, there were nearly five hundred thousand patients aged over 65 years old from which the top three reasons for calling 999 were calls by a fellow health care professional, following a fall, or from breathing difficulties') - will probably be family carers or relatives: I see the role of family carers and relatives as including 'advocating for the patient' if anybody is going to perform such 'advocacy' (in fact, I dislike this 'advocacy' concept: it is clearer to analyse behaviour in terms of decision-making, and 'advocacy' becomes essentially 'redundant' if you analyse decision-making correctly). The idea that paramedics 'are advocates against nurses and GPs' is interesting - but for Duncan to expand on, not me.

There is a really fundamental problem, with the interaction between family carers and 999 paramedics, when patients are terminally diagnosed. And in my view, the current attempts to supposedly improve end-of-life, such as 'ReSPECT', if anything are going to make the problem worse.

Put simply, family carers have been able to listen to the patient, and I believe that the rule for most family carers amounts to 'we should be doing what my dad wanted - if you are doing something I know my dad did not want, then you are doing something wrong'.

But the 999 Services, want to be 'led by a records trail'. A records trail 'controlled by the GP and the senior district nurses' - a records trail which deliberately excludes the signatures of family carers and relatives: and a records trail which can very easily be less up-to-date than is the understanding of the family carer who has been able to talk to the patient since the records were last updated.

A potentially huge, and fundamentally incompatible, conflict there !

See, for a rather detailed 'attack on ReSPECT', my piece at:

http://www.bmj.com/content/356/bmj.j876/rr-7


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Sally-Ann Martin 15/09/17

couldn't agree more! Called them the other day to assist with a fall. They took an hour to arrive, and actually phoned to apologise for taking so long. The person on the floor is very susceptible to falls, and continually gets up without assistance. The paramedics asked how many falls had this person had within the last week. We replied, 6. The previous 5 we didn't know about as his wife had been lifting him.
He was lifted by the paramedics, checks done, and they said he was fine.
We have since received a phone call from Social services, as the paramedics felt it was their duty to report us for "allowing" so many falls.

1. We aren't a Home, where everyone sits in a circle in the lounge.
2. People live in private flats and apartments, and only call for help when needed, like you and I in the privacy of our homes.
3. If this person had 5 falls and his wife was moaning at him and dragging him onto chairs, that was their business.
4. When she called for help, we followed company policy and did correctly by calling 999.

Yet, we still get reported for doing our jobs, as society thinks we all are nursing homes. We are not. The rest of the professionals must start waking up about care. Not everyone is dying, not everyone needs hospital treatment, and not everyone needs social workers. Just a bit of assistance here and there.