The Dignity Do's

Before the Dignity in Care campaign launched, numerous focus groups took place around the country to find out what Dignity in Care meant to people. The issues raised at these events resulted in the development of the 10 Point Dignity Challenge (now the 10 Dignity Do's). 

10 core principles for providing high-quality care that respects a person's dignity

1. Have a zero tolerance of all forms of abuse
2. Support people with the same respect you would want for yourself or a member of your family
3. Treat each person as an individual by offering a personalised service
4. Enable people to maintain the maximum possible level of independence, choice and control
5. Listen and support people to express their needs and wants
6. Respect people's right to privacy
7. Ensure people feel able to complain without fear of retribution
8. Engage with family members and carers as care partners
9. Assist people to maintain confidence and positive self-esteem
10. Act to alleviate people's loneliness and isolation

• Dignity in Care 10 point Card
  The Dignity in Care Card is a perfect size to keep in your pocket for handy access to the 10 Point Dignity Challenge. You can find the print ready file below.

We are grateful to Castle Supported Living for sharing these with us some time ago and for agreeing to joint branding going forward.

A PDF version (which can be downloaded below) uses pictures as well as words to demonstrate what the Dignity Do’s mean for individuals who are neuro-divergent or may find words difficult.  .

Text version:

1. Talk to people pleasantly and treat everyone with respect
2. Support people to have privacy and be sensitive when providing personal care
3. Help people to make everyday choices
4. Think about the detail that helps people to feel good e.g. nice food and drink, clothes.
5. Listen and watch carefully and make sure people get what they want and need.
6. Support each person to do as much as they can for themselves.
7. Help people to make their own decisions
8. Involve family and friends
9. Keep people safe from abuse
10. Act on any questions, concerns or complaints that people may have

• Dignity Do's - Easy Read Version
  This A4 document uses pictures as well as words to demonstrate what the Dignity Do’s mean for individuals who are neuro-divergent or may find words difficult.

The Workplace Do’s are ten statements that encompass what staff should experience in their workplace, that then makes them feel respected, valued and treated with Dignity.

1. Protect staff from bullying, harassment, discrimination, and unsafe working conditions.
2. Foster a culture of kindness, appreciation, and professional courtesy.
3. Recognize and value each staff member as an individual and acknowledge diversity in skills, experiences, and contributions.
4. Trust staff to use their expertise, make decisions, and have control over their work.
5. Listen to and support staff to express their needs and concerns encouraging open, honest, and respectful communication.
6. Recognize boundaries and respect staff privacy and work-life balance.
7. Foster a culture where concerns and feedback are welcomed and acted upon without fear of retaliation.
8. Encourage collaboration, recognize contributions, and involve staff as valued team members in the decision-making process.
9. Support staff confidence and self-esteem and provide positive reinforcement, fair recognition, and individualised development opportunities.
10. Prioritize staff well-being, mental health, and teamwork acting to reduce stress, burnout, and isolation.Dignity Do’s

• Workplace Dignity Do’s Card
  Download a PDF of order hard copies.

The Dignity Do's translated into words that children use.

1. Don’t be mean and be a good friend.
2. Treat people the way you want to be treated.
3. Treat people as their own person and listen to them.
4. Ask people what they want and give them a choice.
5. Let people have time to themselves, and choose when they want to talk.
6. Let people make choices by themselves and listen to their opinions.
7. Let people feel free to tell somebody when something is wrong.
8. Talk to our loved ones and share with them what we are up to.
9. Help others to be brave and be themselves so they can have lots of fun.
10. Be a good friend and help others when they feel sad.

• Childrens Dignity Do's Card
  A new card is available that translates the Dignity Do's in words that children use. The words are those submitted in our Children's competition earlier this year. The card can be downloaded below...