Dudley Council promoting Dignity in Care

We are a local authority training provider who provide NVQ training to learners who work in the Private, Independent and voluntary sector. They work in a variety of services including residential care for older people, learning disabilities, older people with mental health needs ie dementia, people who have challenging behaviour and for people with mental health needs.

For our under-pinning knowledge training we have devised a Dignity in Care booklet which gives learners information on the dignity challenge and how they can improve their practices. This is discussed during the training sessions with them to enhance their knowledge and understanding of ways they can promote dignity for their services users. We also issue them with the dignity challenge bookmark to remind them of what they should be doing. We have also included dignity in care in our quarterly newsletter to reach as many people as possible

The assessor and myself are both dignity champions and will promote this will our learners and will encourage them to think about this when they are producing evidence for their portfolios. When the assessor goes out to do her observations again she will be looking and encouraging learners to promote dignity at every opportunity.

Also Wendy Rigby another member of our team is a skills broker, which involves her visiting companies to complete a training and business needs analysis with company managers, and during this she also promotes dignity in care. She will share the dignity challenge with managers and also gives them ideas of how they can promote this within their organisation