The ‘Good and outstanding care guide’
The guide includes the recent changes to the CQC’s inspection approach (introduced in November 2017). Whether you want to sustain your rating or are striving for improvement, this easy-to-use guide provides examples of excellent care and support, and guides providers to make this happen. The guide includes:
- tried and tested ways to prepare for inspection to demonstrate you’re meeting the CQC’s fundamental standards
- practical examples and recommendations from good and outstanding service providers
- tips on what to avoid and common pitfalls
- real-life examples of what’s impressed inspectors
- revised areas of inspection.