Quality Matters news

The objectives have been revisited following CQC highlighting some of the issues that had emerged in the State of the Nation report, that are not being addressed properly. Information on these will be released after the General Election. 

One issue appears to be the lack of awareness by people living in Care Homes that they can contact the Ombudsman if they are dis-satisfied. 

Two Working Together Events are being planned to support quality improvement, each event will have an underlying theme of collaboration between health and social care providers, focusing on a tangible area of interest where good practice examples can be shared.

Coming soon - Jan has worked with NICE to present a video linking dignity to working collaboratively and the Unlocking Capacity - Smarter together initiative watch out for its release.