People first, manage what matters..

Hospitals are the best place to be if you are acutely ill, injured or need an operation. But being delayed in hospital waiting to be discharged home, particularly if you are an older person, risks you losing mobility, your confidence and continuity of care. You may not be able to live as independently as you would like to as a result; family and carers may also lose confidence in your ability to be independent. Other people may well urgently need the bed on the acute hospital ward, where you have little choice but to stay…

This report describes a programme of work designed to examine the journeys taken by people through 14 health and social care systems across the country. It outlines the methodology that was developed to identify blocks and delays in these journeys and also provides an analysis of the outcomes for those who experienced a significant delay.  

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