CQC shines a light on the challenges that people with dementia face
CQC have published a report on the experiences of individuals with dementia interacting with health and social care services in England, and how these services are responding.
Based on direct engagement with people living with dementia and their loved ones, as well as analysis of a range of information we hold, the report found that:
- people did not always feel there was ongoing care for people living with dementia and that they had to seek out community charity support groups themselves
- health and social care staff do not always understand the specific, personal care needs of people with dementia and how care environments, like hospital wards and care homes, sometimes do not support people's wellbeing.
However, the report also found:
- how good care for people living with dementia is provided in considered environments by well-trained, compassionate professionals who understand the person and how best to relate to them
- that people who had good support from their primary care services during their dementia diagnosis and ongoing support described the positive effect this had on their wellbeing
- that when a GP provides support and understanding of concerns during an assessment, it can help improve the person’s experience and lead to a more timely diagnosis.