Leading and influencing high quality care locally

13/05/2010

Anna Gaughan, Regional Dignity Lead for the North West, and contributor to the recently published CfPS Dignity Guide for Overview and Scrutiny Committees 'Walk a Mile in My Shoes' explains the influential role of OSCs in raising the quality of services, and highlights a campaign that was originally launched specifically to promote dignity for older people but is being extended to all those receiving health and social care services.