Lincote Resource Centre in Swadlincote, South Derbyshire

Added on 18/09/2008

At the Lincote Resource Centre in Swadlincote, South Derbyshire we are doing our best to promote dignity in Older Adult Services.

Our day centre is open 7 days a week, and we co-ordinate 13 groups during a week, including outreach work. We provide day services for Older Adults in the South Derbyshire & Derbyshrie Dales and are part of Derbyshire County Council Social Services Department. The service users who attend the centre have very different needs. Mondays, Tuesdays and Thursdays we provide a service for people with Mental Health problems in partnership with the Health Authority. Tuesdays, Wednesdays, Thursdays & Fridays we provide a service for people with physical disabilities, learning difficulties and for people who are lonely and isolated. On Fridays we also run a group for people with Sensory Impairment. Saturday & Sundays our groups focus on Carer Respite and offer a service to people who live or have family/relatives who care for them on a regular basis.

To promote Dignity in Care we have used a display stand in the reception area at the centre for all to see. On the display we have used the cartoons from graham@ogilviedesign.co.uk and next to each cartoon have put a positive statement on how to treat people. We have done a section about the centre and how we fit in, a piece on 'what we do' and 'what we don't do' and 'what makes a difference'. I am hoping to get service users to write down how they feel their dignity is respected or not while they are at the groups and with their permission use it on the board.

Also each day service worker will discuss the Dignity Champion and Dignity in Care and use the board, as a visual aid, in their groups to let them know what we aim to do and receive any feedback.

We have also given out the pocket sized leaflets to other agencies we may use for example; transport providers, taxi companies volunteers.

Julia Dickinson, Day Service Worker, Lincote Resource Centre

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