Dignity Champion of the month - May 2012

23/04/2012

We are delighted to announce that Daphne Regan, Senior Health Care Assistant from the Inpatient Unit at Farleigh Hospice in Chelmsford is our Dignity Champion of the month. She was nominated by her colleague, Rachel Moroney, a Clinical Lead Nurse at the hospice.

Daphne always has Dignity at the forefront of her mind, which is exemplified in the care that she gives patients. Over the last four years she has had a large input into the 'Dignity at the heart of everything we do' ward campaign, and developed a pocket-size Dignity reminder for nurses. Daphne also contributes to Dignity training.

"Recently we had a poorly young patient admitted to our unit, both patient and spouse were very angry. They felt that their room had no love, compassion or dignity.

Daphne, in the face of a lot of anger and aggression, spent a lot of time with this couple in a very calm, professional and dignified way to find out what we could do to improve things for them and suggested ways to improve the environment.

When the patient left the unit the spouse thanked the staff very much for the kind, compassionate and dignified care both of them had received.

I strongly believe Daphne deserves to be the Dignity Champion of the month."

Do you know someone who deserves the title of Dignity Champion of the month? To nominate just send us an email of no more than 150 words with 'Champion of the Month' in the heading.