A year of progress towards high quality care for all

08/07/2009

Lord Darzi has today published his report High Quality Care for All: Our Journey So Far, which examines the progress that has been made since High Quality Care for All was published a year ago. Across each dimension of quality - patient experience, patient safety and clinical effectiveness - Lord Darzi has found that there has been real progress with patients already seeing the difference.

Below is an extract from the report about how local services are delivering on dignity in care is below

"Locally, NHS staff are working with patients to improve patient experiences. Ipswich Hospital has introduced a simple system of visual signs at patients' bedsides which alert staff to those patients who need help. Ward staff discussed with patients which symbols were most appropriate and only used them with patients' consent. Patients and their visitors have been strong advocates of the new system - they have told staff that it gives reassurance and prevents any embarrassment they may feel at having to raise problems with staff."